Privacy Policy

Security and Confidentiality

Your privacy is very important to us, so we treat all user and customer information with the utmost confidentiality. It is Nativa Gems policy. respect your privacy in relation to any information and/or data collected on the website https://www.nativagems.com/ and other digital means of the company.

We request personal information such as name, address, email and telephone in order to facilitate communication between our company and you, aiming to provide an adequate service, performed by fair and legal means, with your knowledge and consent, through registration in forms, and the collection takes place individually. By completing the data in the form presented, it is clear that the user accepts the terms and conditions of the privacy policy of Nativa Gems.

Therefore, the content presented here is intended to clarify the service made available through contact means on our website and social media pages.

Nativa Gems retains the information collected for as long as necessary to provide the requested service. When we store data, we protect its integrity within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

User and customer data collected in our digital media will be accessed strictly by employees authorized by Nativa Gems, as well as by partner companies, specifically for the proper use of information in the marketing of Nativa's products Gems, in order to improve the property purchase experience and update on our company's new developments. If there are any irregularities in the use of the collected data, in disagreement with this privacy policy, Nativa Gemse's conduct manual/or rules and legal provisions, they will be subject to the disciplinary and legal measures applicable to the species.

We only share data and personal information with partner companies, which must also comply with the rules of the General Data Protection Law and with the sole purpose of providing interested parties, on behalf of Nativa Gems, with more information about our ventures, from in order to fulfill the purpose for which the data were collected, or even in specific circumstances determined and arising by law.

Under no circumstances will your data be sold or transferred to companies other than the accredited partners with Nativa Gems.

Our website may contain links to external websites that are not operated by Nativa Gems, so we are not responsible for the content and practices of those websites which have their own privacy policies.

Your continued use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

The personal data provided is kept strictly confidential and will be used for specific purposes as a response to emails, registration and so that Nativa Gems can send information or offers regarding its projects.

In addition, the only form of different use of data and transfer of information and/or personal data may occur by virtue of judicial or legal determination.

Your contact details are used in order to disclose more information about our projects, and, when requested by you, to communicate company news and services, and you may, at any time, request the deletion of your data from our registration.

The user unrestrictedly agrees with the terms and conditions of the privacy policy when registering, accessing or using Nativa Gems' contact services.

Nativa Gems is committed to improving the services and functions available on its page, with the observance of the data and information collected together with the website's users, aiming at improving the website's functionality and applicability.


Copyright and intellectual property

All content on the pages of this website, unless otherwise stated, such as logo, information, materials, instruments, page organization, graphics and drawings, are the property of Nativa Gems or third parties who have authorized and/or assigned their right of use.

The use, copy or reproduction, in whole or in part, of texts and/or images without specific authorization is not allowed. We emphasize that unauthorized use violates the laws of trademarks and patents, copyright, intellectual property and privacy and publicity.

Cookies Policy

As is common practice on almost all professional websites, this website uses cookies, which are files or information that may be stored on your devices when you visit websites or use online services. Generally, a cookie contains the name of the website that originated it, its lifetime and a value, which is randomly generated.
Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are unsure whether or not you need them, if they are used to provide a service that you use.

Ways of contact

By contacting Nativa Gems, the user allows the company to contact him via email, phone call, sms, letters or whatsapp.

This permission is necessary for the company to better serve suppliers, customers and partners.


More information

This privacy policy may be changed from time to time and the update will be published in the company's digital media.

You can prevent the setting of cookies by adjusting your browser settings, but disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

Nativa Gems uses cookies to facilitate the use and better adapt its website and applications to the interests and needs of its Users, as well as to assist and improve its structures and contents. Cookies can also be used to speed up your future activities and experiences on our services.
Through cookies, the website stores information about browser activities, including IP address and the page accessed. These activity records (logs) will be used only for statistical and metric purposes of the services provided or for the investigation of fraud or undue changes in their systems and records, not for the purpose of providing data to third parties without the express authorization of the User .
These records may include data such as the User's IP address, the actions performed on the website, the pages accessed, the dates and times of each action and access to each page on the website, information about the device used, operating system version, browser, among other installed applications.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies may track items such as how much time you spend on the site and which pages you visit, so that we can continue to produce compelling content.

Third party analytics are used to track and measure usage of this site so that we can continue to produce compelling content. These cookies may track items such as how much time you spend on the website or which pages you visit, which helps us understand how we can improve the website for you.

As we sell products, it's important that we understand statistics about how many visitors to our site actually buy, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.